Spring 2001: President Tells White House Staffer to Fix Problem with Phone System, but Staffer Will Not Have Done So by September 11Edit event
President Bush, after having trouble making a telephone call, instructs Joseph Hagin, the White House deputy chief of staff for operations, to fix the problem and ensure that he is able to make calls at any time, but the issue will not have resolved by September 11, when Bush experiences significant communication problems. While he is being driven through Washington, DC, in his limousine, Bush tries to make a phone call but is unable to get a signal and hears only static. When he arrives at the White House, he calls Hagin over to discuss the problem. [NATIONAL JOURNAL, 4/11/2011] Hagin is a little known but influential member of the White House staff who, according to Politico, “manages everything around the president and the presidency except politics and policy.” [POLITICO, 7/3/2008; WASHINGTON POST, 7/4/2008] Bush tells him the president should be able to call anyone at any time. “He essentially said to me, ‘We need to fix this and fix it quickly,’” Hagin will later recall. Bush adds, “What would we do if something really serious happened and this didn’t work?” [NATIONAL JOURNAL, 4/11/2011] Presumably as part of Hagin’s effort to resolve the problem, in the spring of 2001, the White House commissions the Department of Defense to study a communications upgrade. [ABC NEWS, 12/20/2006] However, Hagin’s task will not have been completed by September 11. On that day, Bush and other senior government officials will experience serious communication problems (see (After 8:55 a.m.) September 11, 2001; (9:04 a.m.-9:45 a.m.) September 11, 2001; and (9:34 a.m.-9:43 a.m.) September 11, 2001). [NATIONAL JOURNAL, 4/11/2011] But the 9/11 attacks, according to the Associated Press, “spurred on the effort to modernize White House communications.” Hagin subsequently “took the White House’s cell phone technology digital, upgraded the systems in the president’s cars, and moved staffers to the BlackBerry wireless communicator, while not freeing them from carrying pagers as well.” [ASSOCIATED PRESS, 8/22/2003] According to Thomas Kean, the chairman of the 9/11 Commission, “[T]he fix to the presidential communications was one of the first things that was done after 9/11.” [9/11 COMMISSION, 6/17/2004]
Entity Tags: George W. Bush, Thomas Kean, Joseph W. Hagin, US Department of Defense, White House
Timeline Tags: Complete 911 Timeline, 9/11 Timeline
Holloway's Commentary:
The Spring 2001 incident shows that the Russians were testing out their ability to jam the communications of the POTUS. This then leads back to AMDOCS. They not only had the ability to monitor phone calls they had access to switches at the trunk. They get penetrated by Russian immigrants to Israel. Russia now has the ability to electronically jam America's telephone communications by exploiting the federal government's wiretap system. The secure phones use the same lines and switches as the unsecure telephone lines only they are encrypted on both ends. So, after 911 the Bush Administration leans hard on Israel, arrests 200 of their agents, then cranks up the Wurlitzer on FOX News to really drive it home. The stories falsely imply among other things that the Israelis had prior knowledge of 911 and failed to share it. After the four episode run the AMDOCS story goes cold. Then the whole company is quietly re-headquartered from Ra'Anana Israel to the American heartland Chesterfield, Missouri. I suspect the Blackberry story is disinformation to make people think the President had not been electronically decapitated.